Sales Management in the UNEEVO Ecosystem
Purpose
This article explains how the Sales Management module interacts with the rest of the UNEEVO platform.
Rather than describing individual features, this article helps users understand where commercial information originates, how it evolves throughout the sales lifecycle, and which configurations and modules participate in each business process.
Understanding these relationships makes it easier to configure the platform correctly and understand the impact of changes across different functional areas.
Sales Management at a Glance
Sales Management is responsible for managing the complete commercial lifecycle, from the first customer interaction to the generation of commercial proposals and, optionally, recurring subscriptions.
It acts as the bridge between customer acquisition and project execution.
Lead
↓
Contact
↓
Account
↓
Opportunity
↓
Estimations
↓
Proposals
↓
Project
↓
Subscription (optional)
Once an Opportunity is won, responsibility typically moves from Sales Management to Project Management, where the delivery process begins.
Sales Management Dependencies
Sales Management does not operate in isolation.
Several platform configurations must already exist before users can perform commercial activities.
| Depends On | Why it is Required | Configured In |
|---|---|---|
| Companies | Commercial records belong to one or more companies. | Control Center → System |
| Users & Roles | Defines who can create, approve and manage commercial records. | Control Center → System |
| Currencies | Used throughout Opportunities, Estimations, Budgets and Proposals. | Control Center → General |
| Products & Services | Commercial offerings used during Estimations and Proposals. | Assortment Planning |
| Sales Markets | Defines where commercial activity is organised. | Control Center → Sales Management |
| Sales Exercise | Defines the commercial planning period. | Control Center → Sales Management |
| Opportunity Pipeline | Controls the commercial workflow. | Control Center → Sales Management |
| Opportunity Types | Classifies business opportunities. | Control Center → Sales Management |
| Contact Configuration | Defines Contact Segmentation, Lifecycle and Reason Codes. | Control Center → Sales Management |
How Sales Information Evolves
Commercial information is progressively enriched during the sales process.
| Stage | Information Added |
|---|---|
| Account | Customer organisation |
| Contact | Commercial contacts and decision makers |
| Opportunity | Potential business, expected value and probability |
| Estimation | Costs, effort, selling price and margins |
| Proposal | Commercial offer presented to the customer |
| Subscription | Recurring commercial agreement (optional) |
| Project | Delivery execution after the sale |
Each step builds upon the previous one instead of duplicating information.
Module Interactions
The Sales module exchanges information with several UNEEVO modules.
General Configuration
Provides platform-wide information used by Sales.
Examples:
-
Currencies
-
Notifications
-
Types
-
Tax Years
System
Provides organisational information.
Examples:
-
Companies
-
Users
-
Roles
-
Permissions
Assortment Planning
Provides the commercial catalogue.
Sales consumes:
-
Products
-
Services
-
Price Lists
-
Variants
These become available inside Estimations and Proposals.
Project Management
Once a Proposal has been accepted, a Project can be created.
Typical information transferred includes:
-
Customer
-
Commercial values
-
Deliverables
-
Scope
-
Planned effort
Sales ends.
Project delivery begins.
Resource Management
Although not directly linked to Sales, Estimations normally rely on:
-
Available services
-
Skills
-
Standard costs
which later become resource allocations.
Operations Management
Operations executes the work sold by Sales.
Examples:
-
Timesheets
-
Operational activities
-
Travel requests
These records eventually generate billable work.
Billing Management
Billing converts operational work into invoices.
Although Sales determines the commercial agreement, Billing controls:
-
Billings
-
Invoices
-
Financial documents
Configuration Flow
The following diagram illustrates the recommended implementation sequence.
General Configuration
│
▼
System
│
▼
Assortment Planning
│
▼
Sales Management Configuration
│
▼
Sales Markets
Sales Exercise
Opportunity Types
Opportunity Pipeline
Contact Configuration
│
▼
Operational Sales
│
▼
Accounts
Contacts
│
▼
Opportunities
│
▼
Estimations
│
▼
Proposals
│
▼
Projects
│
▼
Subscriptions
Related Knowledge Base Articles
Platform Guide
- How UNEEVO Works
- Platform Architecture
- Module Dependencies
Sales Management
- Sales Management Overview
- Sales Management Initial Configuration Guide
- Sales – Accounts
- Sales – Contacts
- Sales – Markets
- Sales – Budgets
- Sales – Managing Opportunities
- Sales – Estimations
- Sales – Proposals
- Sales – Subscriptions
Notice that it doesn't explain how to click through the UI. Instead, it answers questions like:
- What needs to exist before I can use Sales?
- Where is each configuration maintained?
- Which modules provide information to Sales?
- What happens to the data after the commercial process finishes?
- How does Sales fit into the overall UNEEVO platform?
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