Purpose
The Opportunity Type feature allows organizations to define and maintain the different categories of business opportunities managed within the Sales Management module.
Opportunity Types help classify opportunities according to their nature, making it easier to organize the sales pipeline, analyze business trends, and generate meaningful reports.
Access Path
Control Center → Sales Management → Opportunity → Opportunity Type
Overview
Opportunity Types provide a standardized way of classifying Sales Opportunities.
Each Opportunity Type can be associated with opportunities throughout the sales process, enabling organizations to:
- Categorize business opportunities.
- Improve reporting and sales analysis.
- Segment opportunities by business area or service.
- Standardize commercial classifications across the organization.
Typical examples include:
- Residential Architecture
- Commercial Architecture
- Interior Design
- Consultancy
- Industrial Projects
The available Opportunity Types depend entirely on each organization's commercial model.
Opportunity Type Landing Page
The landing page displays all configured Opportunity Types.

Typical information includes:
| Column | Description |
|---|---|
| Name | Name of the Opportunity Type. |
| Company | Company to which the Opportunity Type belongs. |
Available actions include:
- Add Opportunity
- Refresh
- Include Deleted
- Export
- Column Selection
Selecting an Opportunity Type opens its details for editing.
Creating an Opportunity Type
Select Add to create a new Opportunity Type.

The creation dialog contains the following fields:
| Field | Description |
|---|---|
| Name* | Unique name identifying the Opportunity Type. |
| Company | Company that owns the Opportunity Type. |
Available actions:
- Save
- Save and New
- Cancel
Managing an Opportunity Type
After an Opportunity Type has been created, users can update its information whenever required.
Maintaining a consistent set of Opportunity Types helps ensure accurate opportunity classification and improves reporting across the Sales Management module.
Best Practices
- Use clear and descriptive names that reflect the organization's commercial activities.
- Avoid creating duplicate or overlapping Opportunity Types.
- Keep the list concise to simplify opportunity classification.
- Review Opportunity Types periodically to ensure they remain aligned with the organization's sales strategy.
Related Articles
Sales Management – Opportunity Pipeline
Sales Management – Opportunity Source
Sales Management – Sales Exercise
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