Record Interview Feedback

Purpose

This article explains how to record and manage interview results and feedback after a scheduled interview.

It guides interviewers and recruiters through the process of documenting evaluations, updating interview decisions, and triggering next steps such as offer preparation or job offer closure.

Access Path

People Management → Recruitment → Interviews

Overview

After or during an interview, recruiters or interviewers can access the corresponding record to register qualitative and quantitative feedback.
This information supports recruitment decisions such as:

Moving candidates forward,
Preparing job offers, or
Closing the selection process.

Step 1 – Open the Interview Record

Navigate to People Management → Recruitment → Interviews.
Locate and open the interview you wish to update.
Access the Interview Feedback area.

💡 Tip: Always ensure you’re editing the correct interview record to maintain consistent candidate tracking.

Step 2 – Enter Feedback Information

In the feedback form, complete the following fields:

Field	Description
Interview Decision	Select an option (e.g., Move Forward, Hired, Not Selected, On Hold).
Comments	Enter key qualitative observations or remarks from the interviewer.
Rating	Assign a numerical or qualitative score.
Files	Upload relevant supporting files such as notes, test results, or assessment sheets.

💡 Tip: Use consistent rating and comment criteria across all candidates to ensure fair and objective evaluation.

To configure interview decisions, go to:
Control Center → People Management → Hiring → Decision Types.

Step 3 – Save the Feedback

After filling in all fields:

Click Save to store your evaluation.
The system automatically updates the applicant’s recruitment progress based on the recorded decision.

Step 4 – Manage Outcomes

If the decision is Move Forward or Hired, additional details can be recorded to assist HR in the next steps.

HR may be notified of the candidate’s:

Wage Expectation
Availability Date
Preferred Period (months)

The interviewer can also complete Offer Letter–related details:

Offer Letter Date – When the offer is issued.
Due Date – Candidate’s response deadline.
Comments – Notes or specific offer conditions.
Reason to Decline – Captured if the offer is not accepted.

Outcome Handling

✅ If the applicant accepts: The process continues toward Employee Contract Creation.

⚠️ If the applicant declines: The offer is marked as Declined, and HR can decide whether to keep the Job Offer Active or mark it Inactive.

💡 If the candidate is “Not Selected” or “On Hold”, the record remains available for future opportunities.
Ensure the Interview Decision field reflects the correct current status.

Step 5 – Finalize the Process

Open the Interview record.
Update the Interview Decision Status (e.g., Proceed, Cancelled, etc.).
Optionally, add final comments, notes, or attach documentation.
Click Save to finalize.

⚠️ Important: Updating the interview status or results may trigger actions such as Proposal Preparation, Offer Letter Generation, or Job Offer Closure.

📋 Summary

Action	Description	Outcome
Open Interview Record	Access the interview to enter feedback.	Interview details ready for evaluation.
Record Feedback	Enter comments, ratings, and attachments.	Candidate evaluation documented.
Save Feedback	Confirm and store feedback in the system.	Recruitment status updated.
Manage Outcome	Trigger next steps (offer, closure, or future pool).	Workflow continues as per decision.

About the Recruitment Module
Schedule and Manage Interviews
Manage Applicants for a Job Offer
Create a Person Record (cross-link to People)
Create or Update a Job Offer

💡 Recording consistent and objective feedback ensures fairness, transparency, and accuracy across the entire recruitment process.