Project Management - Status - Work Items

Work Items – Status

Module: Project Management → Status → Work Items

The Work Item Status configuration defines the possible states that a work item (task, deliverable, or activity) can assume during its execution.
These statuses ensure clear tracking of progress, blockers, and completion across project teams.

Each record represents one status that users can assign to work items in daily project operations.

Access Path

Control Center → Project Management → Status → Work Items

1. Purpose of Work Item Statuses

Work item statuses support effective task and project management by enabling:

• Clear visibility of task progression
• Early identification of blockages or delays
• Standardized communication across teams
• Reporting accuracy for schedules and workloads
• Better coordination among team members

They provide a common language that helps stakeholders understand the real progress of the project.

2. Work Item Status List

This list displays all configured statuses available for work items.

Typical columns:

• Name – Status label
• Description – Additional operational context
• Company – Defines if the status is global or company-specific

Available actions:

• Add a new work item status
• Edit or delete existing statuses
• Sort and filter by column
• Export the list for reporting or auditing

3. Adding a Work Item Status

Click Add Work Item Status to open the entry form.

3.1 Required Fields

3.2 Optional Fields

4. How Work Item Statuses Affect Project Management

Work item statuses impact:

• Task progress dashboards
• Sprint or milestone completion indicators
• Capacity planning and workload distribution
• Reporting of delays and blockers
• Collaboration between team members

Accurate use of statuses ensures reliable project oversight.

5. Recommendations

• Keep statuses simple and intuitive (New, In Progress, Blocked, Done).
• Establish a naming convention (e.g., choose one language per tenant).
• Avoid duplicates unless multilingual structure is required.
• Periodically review and clean unused or redundant statuses.

6. Summary

Work item statuses structure the lifecycle of tasks, enabling teams to track progress clearly and consistently.
They are key for:

• Reliable task monitoring
• Identifying blockers early
• Ensuring accurate reporting
• Maintaining project momentum

Proper configuration and consistent usage increase collaboration and operational efficiency.

Related Articles

Project Management – Status – Milestones
Project Management – Status – Risks
Project Management – Impacts - Scores
Project Management – Impacts - Levels
Project Management – Impacts - Risks
Project Management - Impacts - Categories
Project management - Impacts - Probabilities
Project Management – Work Item Types
Project Management – Project Types