Impacts – Scores
Module: Project Management → Impacts → Scores
Impact Scores define the rules and calculation ranges used to evaluate the overall risk value based on impact-related parameters such as Impact Probability, Impact Risk, Impact Level, and Impact Priority.
These configurations allow organizations to apply a structured methodology for categorizing risks according to numerical intervals.
Each record represents one scoring model, including its calculation mode and the thresholds that classify risks into different severity levels.
Access Path
Control Center → Project Management → Impacts → Scores
1. Purpose of Impact Scores
Impact Scores are used to:
- Calculate a numeric value for each risk
- Define lower and higher score thresholds for risk classification
- Standardize how risks are evaluated across the organization
- Provide structured output for dashboards and heatmaps
- Support objective decision-making and escalation processes
- Combine multiple impact parameters using formulas
These scoring models enable consistent and transparent risk prioritization.
2. Impact Scores List
The list displays all scoring models available for evaluating risks.

Typical columns:
- Name – Scoring model title
- Description – Explanation of its purpose
- Company – Indicates if the model is Tenant-Wide or company-specific
- Mode – Calculation method (e.g., Risk Score, Weighted Risk Score)
Available actions:
- Add a new Impact Score model
- Edit existing scoring configurations
- Delete or export records
- Sort and filter by columns
3. Adding an Impact Score
Click Add Impact Score to open the creation form.

3.1 Required Fields
| Field | Description |
|---|---|
| Name | Name of the scoring model. |
3.2 Optional Fields
| Field | Description |
|---|---|
| Company | Defines whether the model applies Tenant-Wide or to a specific company. |
| Risk Score | Uses the formula: Impact Probability × Impact Risk. Required when this mode is activated. |
| Weighted Risk Score | Uses the formula: (Impact Priority × Impact Risk) + Impact Level. Provides a more detailed evaluation. |
| Description | Additional explanation of how or when the model should be used. |
4. Scoring Modes Explained
Risk Score
Formula:
Impact Probability × Impact Risk
Used to determine basic risk exposure.
Organizations must define the ranges that classify risks as low, medium, high, etc.
Weighted Risk Score
Formula:
(Impact Priority × Impact Risk) + Impact Level
This method considers priority and severity together, providing a more nuanced evaluation.
Higher results indicate higher priority for intervention.
5. Example Impact Score Model
Note:
The records displayed in the system are example values only, included for demonstration.
Organizations should customize thresholds and labels based on their own risk methodologies.
Example Model: IT Services Matrix
Used to evaluate and prioritize IT-related risks.
Example Threshold Ranges:
| Name | Lower | Higher |
|---|---|---|
| Without impact – No action needed | 1 | 10 |
| Non-urgent – Monitor occasionally | 11 | 20 |
| Low priority – Address in due time | 21 | 30 |
| Moderate priority – Plan response | 31 | 40 |
| Medium priority – Schedule action | 41 | 50 |
| High priority – Act promptly | 51 | 60 |
| Significant impact – Immediate plan | 61 | 70 |
| Major impact – Urgent intervention | 71 | 80 |
| Severe impact – High urgency | 81 | 90 |
| Critical impact – Intervention ASAP | 91 | 100 |
These ranges help position each calculated risk within an appropriate category.
6. How Impact Scores Affect Project Management
Impact Scores influence key elements of risk governance:
- Heatmap classification
- Dashboard visualization
- Risk prioritization
- Escalation and decision-making
- Portfolio-level risk comparisons
- Compliance with organizational risk frameworks
They act as the central mechanism for converting raw impact data into meaningful insights.
7. Recommendations
- Choose one scoring methodology and apply it consistently across projects.
- Ensure numeric intervals follow logical increments.
- Avoid overly complex matrices unless strictly necessary.
- Review ranges periodically to match business needs.
- Validate the scoring model with key stakeholders (PMO, Risk Managers).
8. Summary
Impact Scores define how risks are numerically evaluated and classified.
A strong scoring model allows for:
- Consistent risk ranking
- Reliable reporting
- Clear prioritization of actions
- Better governance and alignment across teams
Each organization should tailor its scoring matrix to its industry, complexity, and risk appetite.
Related Articles
Project Management – Impacts - Scores
Project Management – Impacts - Levels
Project Management – Impacts - Risks
Project Management - Impacts - Categories
Project management - Impacts - Probabilities
Project Management – Status – Risks
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